Shortly there after, one of the customers is moved to a pedicure chair, and the tech with the glasses begins on my manicure. She was speaking in her native language, so I can only assume she was checking to see what time another tech would be coming in. I then see the nail tech with the glasses get on the phone. There were already two customers being getting manicures by the two only nail techs, so I proceeded to take a seat. The nail tech with the glasses and the bob-like haircut said ok.
Visited right at opening on Sunday, and explained that I wanted a manicure with clear polish/top coat. My advice to them: be polite, do work that you can be proud, and learn to take constructive criticism. Strike 3.In the end, I don't know if it was a language barrier, or this particular shop thinks it ok to do/say whatever they want, but they won't be getting another dime from me. I cut him off and let him know that he was being rude and should focus on the client in his chair. He then proceeds to tell me that it's not faster with the drying table and then tries to argue with me. Looking confused, I say ok, but FYI the drying table is something that younger people expect. At this point, the man/owner chimes in and says it's $10 extra for gel if you want your nails to dry faster. I then ask do you have a drying table with the fans (more than 1 fan) and UV lights? She says no and points to the fan. I then ask do you all service younger people (all of the other customers were older (50+) women? The nail tech says yes. She polishes my nails and ask me to sit them in front of a small fan for 5-10 minutes. Strike 2.Irritated at this point, I was asked to pay for my $12 mediocre manicure before polishing begins. She corrects the length, but the shape is still off. I get back to the chair and ask the nail tech to make the nails the same length and correct the shape. Remember the nail tech didn't speak to me much so she didn't ask/care how I wanted my nails shaped. Later on, I'm asked to wash my hands, and I notice my nails are different lengths and shapes. I'm like no, and she then dips my second hand into the water. The nail tech is like ok, and motions for me to enter my second hand into the water. After dipping my first hand into the bowl, I let her know the water was cold. The nail tech even brought out ice cold soapy water for my manicure. Two additional customers had walked in during my service, so I felt like the nail tech was neglecting me in order to service them. Strike 1.I felt like the whole experience was rushed. The nail tech barely spoke to me and never told me her name, although the nail tech did speak when the other nail tech, a man (who I think is the owner), finally arrived, she spoke to him in their native language.
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